Built for football supporters groups

One platform for your group. Everything connected.

Website, membership, payments, surveys and member comms working as one, so your volunteers spend their time on what matters, not on admin.

Sound familiar?

Most supporters groups are run by volunteers on a stack of tools that were never meant to talk to each other.

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A dated-looking website that is slow and fiddly to keep updated.

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Members in one place, payments in another, and nothing joined up.

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Comms stuck on email, where most members never open anything.

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Surveys, mailouts and social all run in separate tools.

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Joining is clunky, so would-be members drop off.

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Too much manual admin for a team giving up their own time.

The platform

One connected platform for football supporters groups

Coreflow brings your website, membership, payments, surveys, social and member comms into a single connected platform. Members, payments and conversations all live in one place. No more disconnected tools, no more developer tickets for routine changes, no more switching between apps to get one thing done.

Integration is the job, not an add-on. Your website, members, payments and comms come connected for you, whatever you are starting from.

Everything your group runs on, in one place

Modern website

A fast, modern site you can update yourself. No developer required.

Membership engine

Join, renew and cancel in one click, with automated confirmations.

Payments

Stripe built in, with your existing members and payments brought across for you.

WhatsApp comms

Reach members on the channel they actually read and reply to.

Email and SMS

Every channel your group uses, run from one platform.

Surveys

Built in, live in minutes, with results you can publish.

Campaign pages

One-click templated emails to councils, clubs or media, names inserted automatically.

Social media

Post, schedule and approve, with control over who can publish.

Social advertising

Widen your audience and promote campaigns from the same place.

AI chat

Answer members instantly, with every conversation captured.

Payment recovery

Failed payments are flagged, notified and followed up automatically.

One inbox

Email, WhatsApp and AI chat in one place, stored against each member.

Proof

Nottingham Forest Supporters' Trust

NFST replaced a fragmented stack of WordPress, Mailchimp, SurveyMonkey and Slack with Coreflow. Here is what changed.

+20%
increase in membership
90%
WhatsApp open rate, up from around 30% on email
+200%
improvement in survey and campaign response
2,000+
survey responses gathered in 5 days
1,100+
campaign emails sent to the local council
£2,000
a year saved on software and service costs
Read the full case study →
Delivered, not handed over

Built around how supporters groups actually work

We do not drop software on you and walk away. Coreflow is built and delivered around the way supporters groups really run: led by volunteers, accountable to members, and often given days, not weeks, to respond when it matters. The NFST build is the proof.

How NFST did it

Six days' notice. Over 2,000 responses.

When the club gave the Fans Advisory Board just six days' notice on a season ticket consultation, the trust gathered over 2,000 responses in five days using Coreflow's built-in survey. The results were published and were a significant factor in the club freezing prices.

Read the full case study
Questions

Supporters groups, answered

Do we have to rebuild everything from scratch?

No. We bring your existing members, payments and content across for you, and connect the tools that already work. You are not starting from a blank page, and there is no big-bang switchover for your volunteers to manage.

Is it built for volunteers to run day to day?

Yes. You do not need a developer or any technical skills. The site is yours to update, the everyday tasks are simple, and we deliver it set up and working rather than handing you an empty toolbox.

What happens to our existing members and payments?

They come with you. We migrate your member records and bring your payments across, with Stripe built in, so renewals, confirmations and failed-payment follow-ups keep running without a gap.

Where is our members' data held?

Your member records and payments are held in the UK, on Microsoft Azure UK South in London, so your data stays on UK soil under UK data residency.

Can we reach members on WhatsApp?

Yes. WhatsApp, email and SMS all run from the one platform, with every conversation stored against the member. NFST saw WhatsApp open rates of around 90 percent, well above what they were getting on email.

How much does it cost?

One predictable fee that covers the platform and the people who deliver it, with no per-seat charges for your committee. The right number depends on the size of your group, so the quickest way is a short conversation where we size it to you.

Coreflow AI

Every supporter message, caught and answered.

Every message from a supporter, on every channel, caught the moment it arrives and answered in seconds. That's Coreflow AI, the engine we'd build into your group. You're using it right now.

The Supporters Contact Centre

Here's exactly what happens, whichever you pick.

Straight about the AI: Flo, our AI agent, gives the first response on every route, chat, WhatsApp, SMS, email, the phone, the form and a booked call, then hands you to a real person. On chat and the form, that first reply is shaped by the page you're on. Nothing waits in a queue.

No obligation, and no follow-up unless you ask for it.

This is Coreflow AI catching and answering, with Flo on the front. The lead handler we'd build into your group is the one you're using right now.