No hidden numbers. No "contact us to find out." Here's exactly what it costs.

Whatever band your membership falls into, that's it. A group with under 2,000 members pays £165/month on Foundation. Between 2,001 and 15,000 members it's £330/month on Momentum. Up to 40,000 members it's £660/month on Scale. Unlimited staff and volunteer logins are included in all of those.

The only way you'd pay more is if you go beyond your inclusive comms or AI allowance, or you choose to switch on an optional add-on. Both are shown transparently above.

No, and this is the question we get asked most. You keep your existing payment provider, we connect to it. Coreflow works with Stripe, PayPal, GoCardless and others, so your members carry on paying exactly as they do now. Nobody re-enters card details, nobody's payment setup is migrated. Nottingham Forest Supporters' Trust kept the same Stripe account they were already on, and the money side never changed.

Because members are the number that genuinely reflects how big your group is and how hard the system is working for you. Charging per login would be lazy and unfair, it would punish you for adding the volunteers and committee members who keep a group running. So we price on the one stable number that actually matters.

Yes. One set of bands for every supporters group, priced purely on your membership. The big six get their own special band, naturally, where they pay considerably more and complain about it loudly. (They don't, and there isn't one. The bands above are the bands, whoever you support.)

No. Connecting whatever you want to keep, your payment provider, your website tools, your existing systems, is part of your platform fee. We link them up and weave them into one working system, that's the job, not a separate connector bill. You take the platform, or you don't, and the platform price is the price.

In most cases, no. If a system has a modern API or a standard way to connect, we can wire it in. The honest exception is older legacy software that was never built to connect, no API, no integration hooks, and often not cloud-based at all. We don't pretend those are straightforward. We look at them case by case and talk it through with you, so you know up front what's possible, what isn't, and the best way forward.

For most groups, a patchwork of separate tools. Nottingham Forest Supporters' Trust were running their website, Mailchimp for email, SurveyMonkey for surveys and Monday.com for admin, four tools that didn't talk, with members re-keyed by hand between them. Coreflow does all of that in one connected platform, with your payments connected, for less than they were paying for the four separately.

Yes, migration is a one-off paid project, priced by complexity: Simple, Standard, or Complex. We scope and quote it before any work starts, so you approve the number first, and it sits separate from your monthly platform fee. Your website comes across onto the platform as part of the move, so your public site and your membership finally live in one place.

Most migrations take a few weeks, depending on scope and how many systems are involved. We plan the move around your group, so there's no big-bang switch-off: your current tools keep running until everything is across and you're ready to go live.

Your history comes with you. We migrate your member records and clean them on the way in, so nothing important is left behind, and everything is moved securely and checked against your source before you sign off.

It's shared, but the heavy lifting is ours. You give us access and your data, we handle the build, the configuration and the move itself. It's designed to be a job you delegate, not a project that lands on your committee or volunteers.

Every plan includes a combined monthly pot for SMS, email and Coreflow AI, £30, £60 or £100 depending on your band. Nothing breaks if you go over: anything beyond your allowance is simply billed in £20 blocks, and we'll flag it before you get near the limit, so there are no surprise bills.

As many as you need to run your group. There are no per-seat fees and no user cap, every member of your team and every volunteer who needs access gets their own login, included. We work on fair usage rather than a hard limit. If you ever wanted to add large numbers of logins for a separate, unrelated operation, we'd simply have a conversation about it first.

Basic support is included free on every plan: AI assistant, Portal and Email, with 16 service credits. Premium (+20% of your monthly fee) and Premium Plus (+30%) add Microsoft Teams and phone, faster response (within 4 hours, or 2 hours), and 24 service credits. The hours are the same across all three: 9am to 5pm, Monday to Friday, excluding bank holidays.

Your band is reviewed once a year, not every time a number changes. At each review we take your current membership and add 10% headroom for growth, so you're not bumped up the moment you sign one new member. If you grow into a higher band, you move up; if you shrink, you can move down.

We aim to keep our pricing more stable than your club's ticket prices each year. We charge what it costs, not what we reckon we can get away with.

If a vendor hikes their price or their product falls behind, we swap it out, no drama and no eighteen-month project. The right tool goes in the right place, and you're never trapped by someone else's price rises.

Our contracts run for 12 months. You choose how to pay: monthly across the year, or annually up front for a better price. We'll lay out both options plainly before you commit, so there are no surprises.

We don't think a lock-in should do the work a good product can. That's why your migration is fully managed, with a 30-day window during onboarding to make sure it's right for you. At the end of the 12 months your contract simply continues month to month unless you tell us otherwise, you're never auto-rolled into another fixed year.